The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Creating FTP accounts
View the tutorial here.
* Note: Your cpanel may have a different theme than the one shown in...
Views: 12217
CuteFTP
Configuring - View the tutorial here.
Managing - View the tutorial here.
Settings - View the...
Views: 12197
How to Use Web FTP / browser-based FTP - IE
How to use browser-based FTP (also known as WebFTP or Web FTP) in Internet Explorer:Input one of...
Views: 12236
If you are behind a router enable passive FTP mode
If you are behind a router, please enable passive FTP mode.
Views: 12231
My FTP is really slow or disconnects often. Why?
Go into your FTP options and see if passive mode is checked ,if it is, uncheck it. If it is not...
Views: 12238
SmartFTP
Configure - View the tutorial here.
Manage - View the tutorial here.
Transfer - View the...
Views: 12195
Where can I download a free FTP?
We recommend downloading WS FTP from here. We have also heard good things about SmartFTP.com...
Views: 12254
Why am I not allowed to upload files?
Make sure you are uploading to the right web directory, which is inside the public_html or www...
Views: 12226
Why does my FTP fail to connect?
If your FTP progam is not connecting properly, here are some possible reasons: 1. Your firewall...
Views: 12250
Why doesn't my FTP password change when I change my cPanel password?
Please allow 24 hours for your FTP password to sync with your cPanel password. If it does not...
Views: 12234
WSFtp
Configure - View the tutorial here.
Manage - View the tutorial here.
Transfer - View the...
Views: 12186
