The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Do I have to pay for Online Computer Repair even if you can't fix it?
Absolutely not! Remember "It's Fixed or It's Free". We don't charge by the minute or hour. Our...
Views: 12495
How do we communicate during the Online Computer Repair session?
During your Online Computer Repair session we will communicate via a built in chat feature and/or...
Views: 12511
I thought you fixed it but the issue is back?
Just notify us within 30 days (7 days on malware) and we will make it right or refund your money....
Views: 12442
Is Online Computer Repair open on weekends and holidays?
Computers tend not to care what day it is to have an issue. That's why, just like our hosting...
Views: 12497
Is Online Computer Repair Safe?
At OnlineComputerRepair.com we understand that the idea of a remote connection of your computer...
Views: 12870
Online Computer Repair Calling Card Help
What is the OnlineComputerRepair.com Calling Card?
The Calling Card feature allows you...
Views: 12522
Online Computer Repair Terms of Service
Please read our terms of service for online computer repair here.
Views: 12540
What are the advantages of Online Computer Repair?
There are several big advantages to online computer repair. Online computer repair is a hassle...
Views: 12511
What are your areas of expertise?
Our online computer repair technicians are experienced in online repair of all different brands...
Views: 12497
What is Online Computer Repair?
Online computer repair is one of the latest techniques in computer repair. It allows an online...
Views: 12492
What Online Computer Repair software do you use to connect to my computer?
OnlineComputerRepair.com uses LogMeIn Rescue to connect to your computer. More info on this...
Views: 12554
What operating systems can you connect to?
Microsoft Windows 95 or 98 (time to upgrade!), ME, NT, 2000, XP, 2003, Vista and Windows 7!
Views: 12405
Where are your Online Computer Repair technicians based?
Our online computer repair technicians are currently based in Metro Atlanta, Orlando and Raleigh....
Views: 12546
