Portal Home > Knowledgebase > E-Mail > Outlook Error 0x800ccc0d or 0x800ccc0f When Receiving and Sending E-Mail


Outlook Error 0x800ccc0d or 0x800ccc0f When Receiving and Sending E-Mail




When you try to send and receive e-mail, you may receive one of the following error messages:

The server could not be found. (Account:account name, POPserver:'mail', Error Number: 0x800ccc0d) OR

Task 'server name - Sending and Receiving' reported error (0x800ccc0f): 'The connection to the server was interrupted. If this problem continues, contact your server  administrator or Internet service provider (ISP). The server responded: ?' OR

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account. account name, Server: 'server name', Protocol: POP3, Server Response: '+OK', Port: 110, Secure(SSL): N0, Error Number: 0x800ccc0f OR

Task 'SMTP server name - Sending and Receiving' reported error (0x80042109): 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

CAUSE

This error message occurs when Microsoft Outlook or Microsoft Outlook Express cannot establish a connection with your e-mail server.

WORKAROUND

To work around this problem, use one of the following methods as appropriate for your situation.

Confirm That Your E-Mail Server Settings Are Correct
For information about the correct settings for your e-mail server, view your welcome email.

Make sure the domain name has fully propagated. If it has not you may either connect via IP or wait for propagation to take place.

Insure you have an internet connection.

Reboot your computer.

If you are using a virus scanning program such as Norton change its settings to only scan email on send and delivery.

Close any applications that would cause an interuption in internet connectivity.

Scan and remove spyware on your system that may cause interuptions in internet connectivity.  If you need assistance with spyware, trojans etc. you may place an Online Computer Repair order at www.onlinecomputerrepair.com

If this persists please fill out a support ticket for assistance.



Was this answer helpful?

Add to Favourites Add to Favourites    Print this Article Print this Article

Also Read






400+ Video Tutorials

We have added hundreds of video tutorials to assist you in all aspects of your account with Southeast Web Group.

4500 Free Templates

Also included in your hosting package with Southeast Web Group is over 4500 high quality templates. Log into your control panel (cPanel) and look under the Advanced section.

Southeast Web Group has been providing affordable products and services from Orlando and Atlanta since 1997... more