Southeast Web Group | Online Computer Repair
Knowledgebase
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At OnlineComputerRepair.com we understand that the idea of a remote connection of your computer to a stranger may be a little worrying. Here are a few facts to set your mind at ease over the safety of a Online Computer Repair session.
- Our online computer repair technology specialists cannot access your computer until you allow him or her to do so.
- You can watch our every move on your screen. There is nothing we can do without you seeing it. Feel free to close any files that you do not want us to see as you still have control over your mouse. All we see is what you see.
- You have total control over the session and can cancel the session at any time.
- Once the session is over - either terminated by you or by us there is no way for us to reconnect to your computer unless you give us authorization to do so.
- The entire session is encrypted so no one can intercept the connection. Encryption is what secure sites, like your bank, use on their websites to give them the highest security.
